Coronavirus (COVID-19)
If you are ill with a cough, fever or loss of taste/smell you should self-isolate for 10 days. Please use the 111 online service to get advice and help for any breathing difficulties, if your condition worsens, for help with benefits or if you remain unwell after 7 days. Please only phone 111 if you cannot use the online service or it doesn’t address your concerns. Please do not visit the surgery, pharmacy, walk-in centre or hospital unless you are advised to. Lateral flow testing is intended for children and adults who are not experiencing any symptoms of COVID-19. Please still arrange a PCR COVID-19 test if you are unwell, even if you have had a negative lateral flow test.
If you are well but live with someone who is self-isolating due to illness, you will need to self-isolate for 10 days in case you become unwell yourself.
Testing can now be arranged online for adults and children of any age. You can stop self-isolating if you are ill but have a negative test, or if you are self-isolating because someone you live with is ill and they have a negative test.
The surgery remains open but in order to avoid spreading the virus we still have to help patients remotely where possible, usually by ‘phone. You will be able to book GP ‘phone appointments on the day you want to speak to a doctor, but we will also keep back a small number to book in advance. If you need to be seen your doctor may ask you to send in a photo, use a video call or arrange to see you in person. Once all telephone appointments for the day have been booked you will be asked to phone back the next day unless your call is urgent.
If you are asked to attend the surgery, please cover your nose and mouth if at all possible to avoid spreading germs, even if you feel well.
Please consider downloading and using the NHS app on your phone as a convenient portal for the NHS111 service and for up to date health advice.
Please also consider using the “Help for my condition,” “I want general advice” or “I want administrative help” buttons on our homepage.
We hope to be able to offer a choice of remote or face-to-face consultations soon but still need to consult remotely where possible in order to avoid over-crowding in the waiting room. We would like to thank all our patients for adapting to the new service so well. If you are concerned about your health, please don’t be afraid to get in touch!
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