Coronavirus (COVID-19)
If you are ill with a cough, fever or loss of taste/smell you should self-isolate for 7 days. Please use the 111 online coronavirus service to get advice and help for any breathing difficulties, if your condition worsens, for help with benefits or if you remain unwell after 7 days. Please only phone 111 if you cannot use the online service or it doesn’t address your concerns. Please do not visit the surgery, pharmacy, walk-in centre or hospital unless you are advised to.
If you are well but live with someone who is self-isolating due to illness, you will need to self-isolate for 14 days in case you become unwell yourself.
Testing can now be arranged online for adults and children aged 5 or over. You can stop self-isolating if you are ill but have a negative test, or if you are self-isolating because someone you live with is ill and they have a negative test.
The surgery remains open but in order to avoid spreading the virus we have changed to a phone-first system for the time being. If you need to speak to a doctor the receptionist will take brief details of your condition or query over the phone and arrange for a GP to call you back the same day and offer an appointment if needed. At busy times there may be a delay before a doctor can call you back, but we will continue to return calls throughout the day based on clinical priority. We appreciate your patience during what is likely to be a long and difficult time for us all.
Please consider downloading and using the NHS app on your phone as a convenient portal for the NHS111 service and for up to date health advice.
Please also consider using the “Help for my condition,” “I want general advice” or “I want administrative help” buttons on our homepage.
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